Resolving QuickBooks Error 15270: A Comprehensive Troubleshooting Guide

QuickBooks Error 15270 is a common error that occurs during the payroll update process in QuickBooks. It indicates a problem with downloading and installing payroll updates, preventing users from accessing the latest payroll features and tax tables. Error 15270 can disrupt payroll operations and cause frustration for QuickBooks users. In this comprehensive guide, we will provide detailed troubleshooting steps to resolve QuickBooks Error 15270 and ensure smooth payroll updates.

Causes of QuickBooks Error 15270: QuickBooks Error 15270 can be caused by various factors, including:

  1. Incomplete or interrupted payroll update: If the payroll update process is interrupted or not completed successfully, it can trigger Error 15270.
  2. Issues with QuickBooks maintenance releases: Sometimes, issues with QuickBooks maintenance releases or updates can lead to Error 15270.
  3. Incorrect QuickBooks update settings: Incorrect update settings in QuickBooks, such as incorrect tax table settings or outdated version settings, can contribute to the occurrence of Error 15270.
  4. User Account Control (UAC) settings: User Account Control settings on your computer can interfere with the proper functioning of QuickBooks updates and result in Error 15270.

Now, let’s proceed to the troubleshooting steps to resolve QuickBooks Error 15270:

Step 1: Install Available Payroll Updates

  1. Open QuickBooks and go to the “Employees” menu.
  2. Select “Get Payroll Updates” and choose the “Download Entire Update” option.
  3. Make sure you have a stable internet connection and follow the on-screen instructions to download and install the available payroll updates.
  4. After the update is complete, restart QuickBooks and check if the error persists.

Step 2: Verify UAC Settings

  1. Close QuickBooks and other applications.
  2. Press the Windows key on your keyboard and type “Control Panel” in the search bar.
  3. Open the Control Panel and navigate to the “User Accounts” section.
  4. Click on “Change User Account Control settings” and adjust the slider to the appropriate level (not set to the highest level).
  5. Click “OK” to save the changes.
  6. Restart your computer and try updating QuickBooks again to see if the error is resolved.

Step 3: Perform a Clean Install of QuickBooks

  1. Create a backup of your QuickBooks company file to ensure data safety.
  2. Uninstall QuickBooks from your computer using the Control Panel.
  3. Download the latest version of QuickBooks from the official Intuit website.
  4. Install QuickBooks using the downloaded setup file and follow the on-screen instructions.
  5. After the installation is complete, update QuickBooks to the latest version.
  6. Restart your computer and try updating QuickBooks again to see if the error is resolved.

Step 4: Check QuickBooks Update Settings

  1. Open QuickBooks and go to the “Help” menu.
  2. Select “Update QuickBooks” and then click on “Options.”
  3. In the “Update Now” tab, make sure the “Reset Update” box is checked.
  4. Click “Save” and then “Close.”
  5. Go back to the “Update QuickBooks” window and click on “Update Now.”
  6. Wait for the update process to complete and restart QuickBooks.
  7. Check if the error is resolved.

Step 5: Contact QuickBooks Support If the above steps do not resolve QuickBooks Error 15270, it is recommended to contact QuickBooks Support for further assistance. They can provide personalized guidance and help troubleshoot the issue specific to your QuickBooks installation and payroll setup.


QuickBooks Error 15270 can be frustrating, especially when it affects the smooth functioning of payroll updates. By following the troubleshooting steps outlined in this guide, you can effectively resolve Error 15270 and ensure uninterrupted payroll operations. Install available payroll updates, verify UAC settings, perform a clean install of QuickBooks, check QuickBooks update settings, and seek assistance from QuickBooks Support if needed. With these steps, you can overcome QuickBooks Error 15270 and ensure accurate and up-to-date payroll processing in QuickBooks.

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