Resolving QuickBooks Error PS033: A Comprehensive Troubleshooting Guide

QuickBooks Error PS033 is a payroll-related error that occurs when attempting to open or update your company file in QuickBooks. This error is typically associated with incorrect payroll setup or missing payroll update files. It can prevent users from accessing their payroll data and processing payroll accurately. In this comprehensive guide, we will provide detailed troubleshooting steps to resolve QuickBooks Error PS033 and ensure smooth payroll operations.

Causes of QuickBooks Error PS033: QuickBooks Error PS033 can occur due to various reasons, including:

  1. Incorrect tax table file: The tax table file required for accurate payroll calculations may be missing or outdated.
  2. Damaged QuickBooks company file: A damaged or corrupted company file can trigger Error PS033 when opening or updating payroll information.
  3. Incorrect payroll item setup: Improper configuration of payroll items or payroll preferences in QuickBooks can cause this error.
  4. Issues with the payroll subscription: Problems with the payroll subscription or payroll service key can result in Error PS033.

Now, let’s proceed to the troubleshooting steps to resolve QuickBooks Error PS033:

Step 1: Update QuickBooks Tax Table

  1. Open QuickBooks and go to the “Employees” menu.
  2. Select “Get Payroll Updates” and choose “Download Entire Update.”
  3. Ensure that you have a stable internet connection and follow the on-screen instructions to download and install the latest tax table update.
  4. After the update is complete, restart QuickBooks and try opening or updating the company file again.

Step 2: Verify Payroll Item Setup

  1. Go to the “Lists” menu in QuickBooks and select “Payroll Item List.”
  2. Review the payroll items listed and ensure they are set up correctly.
  3. Verify that the payroll items have the correct tax tracking type, wage calculations, and other relevant settings.
  4. Make any necessary changes or corrections to the payroll item setup.
  5. Restart QuickBooks and try accessing the company file or updating payroll information.

Step 3: Perform a Verify and Rebuild Data

  1. Create a backup of your QuickBooks company file to ensure data safety.
  2. Go to the “File” menu and select “Utilities,” then choose “Verify Data.”
  3. If any errors are detected, follow the on-screen prompts to resolve them.
  4. After the verification is complete, go back to the “File” menu and select “Utilities,” then choose “Rebuild Data.”
  5. Allow the rebuild process to complete, and then try accessing the company file or updating payroll information.

Step 4: Check Payroll Subscription and Service Key

  1. Sign in to your Intuit Online Payroll or QuickBooks Payroll account.
  2. Ensure that your payroll subscription is active and up to date.
  3. Verify that the correct payroll service key is entered in QuickBooks.
  4. If the subscription has expired or the service key is incorrect, renew the subscription or update the service key as needed.
  5. Restart QuickBooks and try accessing the company file or updating payroll information.

Step 5: Contact QuickBooks Support If the above steps do not resolve QuickBooks Error PS033, it is recommended to contact QuickBooks Support for further assistance. They can provide personalized guidance and troubleshoot the issue specific to your payroll setup and configuration.


QuickBooks Error PS033 can disrupt your payroll operations and prevent access to important payroll data. By following the troubleshooting steps outlined in this guide, you can effectively diagnose and resolve Error PS033. Update the tax table, verify payroll item setup, perform a verify and rebuild data process, check the payroll subscription and service key, and seek assistance from QuickBooks Support if needed. With these steps, you can overcome QuickBooks Error PS033 and ensure accurate and efficient payroll processing using QuickBooks.

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