Common Causes of QuickBooks Error PS036

Well, not only the inactive payroll subscription but there are other causes also that make the error appears. 

  • Damaged QuickBooks desktop file Paysub.ini
  • Incorrect Service key
  • Subscriptions to payroll are more than one. 
  • The payroll agreement and Direct deposit agreement are active. 
  • EIN or the number showing on the payroll subscription is invalid. 
  • Outdated products and services. 
  • PSID is not valid or incorrect. 
  • Windows version and the QuickBooks desktop create compatibility issues.

Solutions to Fix QuickBooks Payroll Update Error PS036

There are various solutions through which you can fix the QuickBooks error PS036. Get into the steps below to learn the fixations. 

Solution 1: Verify QuickBooks Payroll Subscription

As it is the most relevant cause behind the occurrence of this error, so we will make sure to root out it first with the following steps.

  • Initiate the procedure by downloading the installing the newest version of the Tax table and QuickBooks application
  • Access the software now. 
  • Once done, try to log in to the payroll service account. 
  • Navigate towards the Employee tab. 
  • Choose My Payroll Services and Account or Billing Information. 
  • Afterward, you need to enter the login credentials. 
  • Don’t forget to hit the Sign-in button. 
  • Make sure that you restart the system. 
  • Again, try to download the updates. 
  • You can end the procedure by accessing QuickBooks and verifying if the issue gets resolved or not. 

Solution 2: Rename Paysub.ini File

This is the second solution that will help in renaming the Paysub.ini file and thus troubleshoot the issue. 

  • Paysub.ini cannot be found easily as it is a hidden file on Windows. 
  • So, to access it, the user needs to modify the settings of Windows folder permissions.
  • Once done, navigate towards the tab named Open My Computer.
  • Make sure that you select the Organize button. 
  • Once done, go to the Folder and Search Options. 
  • From there, tap the View tab. 
  • Thereafter, choose Hidden files and folders. 
  • Put a tick mark on the box next to Show hidden files, folders, and drivers. 
  • Choose the Apply button. 
  • Consequently, hit OK. 
  • Now, select another tab named My Computer. 
  • Try to find the file that is titled Paysub.ini. 
  • Perform a right-click on the same file and select the Rename button.
  • Once done, try to change the file extension to .old. 
  • You can carry out the same procedure for other paystub files too. 

Solution 3: Install QuickBooks in Selective Startup

If any of the two solutions would not work then make sure to get into these points and learn the procedure of Clean installing QuickBooks in selective startup.

Enable the Selective Startup Mode
  • To initiate, create a backup of the company file. 
  • You can do it on an external storage device. 
  • Also, carry your license credentials with you that will help in re-registering the software. 
  • Once done, access the Run window by pressing Windows + R button. 
  • Now, you need to enter MSConfig on the field. 
  • Thereafter, hit the Enter tab. 
  • When the window appears, choose the General option. 
  • Make sure to click on the tab named Load System Services and Selective Startup. 
  • Consequently, navigate towards the Services tab. 
  • Choose the tab named hide all Microsoft services. 
  • Now, you need to select the tab named Disable all. 
  • After that, remove the checkmark from Hide all Microsoft services. 
  • Select the tab named Windows installer. 
  • Move forwards by hitting OK. 
  • The selective startup mode will be activated once you restarted the windows. 
Uninstall QuickBooks Desktop
  • Proceed with accessing the Run window (Windows + R).
  • Once done, enter appwiz.cpl.
  • Just hit the Enter button now. 
  • You will see a list of all recently installed programs. 
  • Thereafter, choose the QuickBooks desktop. 
  • Make sure that you hit another tab named Uninstall/Change. 
  • Once done, choose remove. Use administrator login to conduct the uninstallation.
  • Hit Next in this step. 
  • You can restart windows after the software gets deleted.
Reinstall the QuickBooks Desktop
  • To begin with, download the QuickBooks setup file. 
  • Now, you need to run the QuickBooks.exe file. 
  • Go through the instructions carefully shown on the screen. 
  • Next, provide the license registration information. 
Switch Windows to Normal Startup Mode
  • Initially, you need to open the Run window.
  • Now, just enter MSConfig. 
  • Move forward by hitting Enter.
  • Go to the General section and choose Normal startup mode. 
  • Hit OK. 
  • Thereafter, restart your Windows. 
  • Just check if the issue gets resolved or not. 

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