Resolving QuickBooks Error 15106: A Comprehensive Guide

QuickBooks Error 15106 is a common error that can occur while updating QuickBooks payroll or downloading payroll updates. This error is usually related to issues with the update program or conflicts with third-party software. QuickBooks Error 15106 can prevent users from successfully updating the software and accessing the latest payroll features and tax updates. In this comprehensive guide, we will provide detailed troubleshooting steps to resolve QuickBooks Error 15106 and ensure smooth updates and uninterrupted payroll processing in QuickBooks.

Causes of QuickBooks Error 15106: QuickBooks Error 15106 can occur due to various factors, including:

1. Antivirus or antispyware software: Certain antivirus or antispyware programs can interfere with the update process and trigger Error 15106 in QuickBooks.
2. User Account Control (UAC) settings: If the User Account Control settings on your computer are blocking QuickBooks from accessing the necessary files for updates, it can result in Error 15106.
3. Incorrect or damaged QuickBooks installation: Issues with the QuickBooks installation or damaged program files can cause Error 15106 during the update process.
4. Running QuickBooks as an administrator: Running QuickBooks as an administrator can sometimes lead to this error due to permission conflicts.

Now, let’s proceed to the troubleshooting steps to resolve QuickBooks Error 15106:

Step 1: Update QuickBooks Manually

1. Close QuickBooks and open the Task Manager by pressing Ctrl + Shift + Esc.
2. Go to the “Processes” tab and end the following processes if they are running:
   • QBWebConnector.exe
   • QBUpdate.exe
   • QBDBMgr.exe
   • QBGDSPlugin.exe
3. Open the QuickBooks installation folder on your computer. The default location is usually C:\Program Files\Intuit\QuickBooks.
4. Locate and rename the folder named “DownloadQBXX” or “DownloadQBYY” (XX or YY represents the version of QuickBooks).
5. Restart QuickBooks and attempt to update again by going to the “Help” menu and selecting “Update QuickBooks.”
6. Follow the on-screen instructions to download and install the latest updates.

Step 2: Disable Antivirus or Antispyware Programs

1. Temporarily disable any antivirus or antispyware programs running on your computer.
2. Refer to the documentation or support resources for your specific antivirus software to learn how to disable it temporarily.
3. Retry the update process in QuickBooks to check if the error persists.
4. After the update is complete, enable the antivirus or antispyware program again.

Step 3: Adjust User Account Control (UAC) Settings

1. Close QuickBooks and open the Control Panel on your computer.
2. Search for “User Account Control” in the Control Panel and click on “Change User Account Control settings.”
3. Move the slider to a lower level to reduce the strictness of UAC settings.
4. Click on “OK” to save the changes and restart your computer.
5. Launch QuickBooks and try updating again to see if the error is resolved.

Step 4: Run QuickBooks as an Administrator

1. Right-click on the QuickBooks desktop icon and select “Run as administrator” from the context menu.
2. If prompted, enter the administrator username and password.
3. Attempt the update process again to check if the error is resolved.

Step 5: Repair QuickBooks Installation

1. Close QuickBooks and open the Control Panel on your computer.
2. Go to “Programs” or “Programs and Features.”
3. Locate QuickBooks in the list of installed programs and select it.
4. Click on “Repair” or “Change” to initiate the repair process.
5. Follow the on-screen instructions to repair the QuickBooks installation.
6. Restart your computer and attempt the update process again.

Step 6: Contact QuickBooks Support If the above steps do not resolve QuickBooks Error 15106, it is recommended to contact QuickBooks Support for further assistance. They have the expertise to diagnose and troubleshoot the issue specific to your QuickBooks installation and provide personalized solutions.

Conclusion:

QuickBooks Error 15106 can disrupt the update process and prevent users from accessing the latest payroll features and tax updates. By following the troubleshooting steps outlined in this guide, you can effectively resolve Error 15106 and ensure smooth updates and uninterrupted payroll processing in QuickBooks. Update QuickBooks manually, disable antivirus or antispyware programs, adjust User Account Control settings, run QuickBooks as an administrator, repair the QuickBooks installation, and contact QuickBooks Support if needed. With these steps, you can overcome QuickBooks Error 15106 and continue using QuickBooks with optimal performance.