Handover positions itself as a future-proofed platform for capturing, sharing, and institutionalizing organizational knowledge using AI and video – making manual documentation and status meetings obsolete. In this detailed 2026 review, we analyze how Handover delivers unique value, who it’s best for, where it fits in the market, and whether it’s right for your business.
From Launch to 2026: Platform Evolution
- 2023-2024: Launches with core video capture, guided AI prompts, and SOP/workflow documentation.
- 2025: Adds advanced risk simulation (incident response, disaster recovery), integrations with HRIS and project tools, and AI-powered insights for enterprise use.
- 2026: Matures with knowledge base search, cross-team analytics, enhanced role-based permissions, and granular compliance (SOC2, ISO 27001, GDPR). Positioned as a must-have for operational resiliency.
Key Features
- AI-Driven Knowledge Capture: Smart prompts automatically generate context-relevant questions, removing blank-page frustration and guiding employees to document crucial knowledge for transitions, SOPs, processes, and updates.
- Fast Video & Screen Sharing: Capture knowledge visually through quick video or screen walkthroughs, shortcutting hours of manual typing and boosting engagement.
- Instant AI Summaries: Automated extraction of key insights, action items, and processes, transforming raw video into searchable, scannable notes that link back to exact video moments.
- Async Updates: Teams share updates on their schedule, replacing time-consuming status meetings with clear, on-demand documentation.
- Knowledge Base Automation: Every captured piece is automatically stored and made searchable, creating a continuously compounding organizational memory.
- Enterprise-Grade Security: Features built-in compliance (SOC2, ISO 27001, GDPR), SSO support, and strict RBAC controls to meet IT and legal requirements.
Workflow & User Experience
- Guide: AI creates tailored question sets for each use (role change, SOPs, risk drills, team updates) so users always know what to record.
- Capture: Intuitive video/voice recording and screen share workflows; no technical expertise required.
- Present: AI generates structured, editable summaries – quickly convert video into actionable knowledge.
- Share & Search: Secure workspace makes all captured insights instantly accessible, permissioned, and easy to find.
Handover Pricing
| Plan | Core Use Case | Monthly Pricing | Main Features |
|---|---|---|---|
| Starter | SMBs, single team, basic capture | $49 (est.) | AI prompts, video capture, search, workspace |
| Growth | Multi-team, async updates | $129 (est.) | Multiple roles, richer AI, integrations, enhanced search |
| Enterprise | Enterprise-wide, compliance | Custom/Quote | SSO, RBAC, security frameworks, integrations |
Handover vs. Competitors
| Handover | Traditional Docs | Video Meeting Tools | Wiki/KB Platforms | |
|---|---|---|---|---|
| AI Guidance | Yes | No | No | Limited |
| Effortless Video Capture | Yes | No | Partial (records calls, not process) | No |
| Automated Insights & Action Items | Yes | No | Manual | Manual |
| Async Sharing | Yes | Partial | No (live required) | Partial |
| Enterprise Compliance | Yes (SOC2, ISO, GDPR, SSO) | Varies | Rare | Often yes |
| Continuous, Growing Knowledge Base | Yes | No | No | Yes (manual entry) |
Pro Tip: Deploy Handover before a role transition or workflow change. Early adoption dramatically boosts business resiliency and slashes onboarding time for new hires.
Integrations
- HRIS platforms for auto-enrolling new hires and off-boarding
- Collaboration & project tools (project management, ticketing)
- Calendar and SSO/identity providers (Enterprise tier)
- APIs for reporting and knowledge export
Pros & Cons
| Pros | Cons |
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Final Thoughts
If you need a modern solution for capturing tribal knowledge, handling handoffs, minimizing repetitive meetings, or scaling onboarding, Handover brings an advanced AI and video-powered approach with strong security and proven workflows. It is positioned for SMBs and larger enterprises prioritizing resilience and continuous process improvement. Pricing is transparent on lower tiers, while Enterprise is custom. Customer support, onboarding help, and compliance are available at higher subscription levels. For businesses that recognize the cost of poor knowledge transfer, Handover is worth a close evaluation against legacy wiki or document-based approaches.
Handover FAQ
Yes, it meets GDPR standards and supports HIPAA via a signed BAA on eligible plans.
Yes, white-label portals fully support your own domain and branding.
Ideal for consultants, service firms, and SMBs needing streamlined automation.
No-integrates seamlessly with both services.
All plans include chat/email; higher tiers include onboarding and dedicated setup help.
